Postage and Delivery Information
Free Express Post Delivery for orders over $100 to anywhere in Australia!
In stock items are items we have in stock and are ready to dispatch. Once you have placed your order we endeavour to package your order and dispatch it within 24 hours. We do ask you to allow up to 2 working days for handling your item/s, however, on most occasions your order will usually be posted on the same or next working day as the order is made. The delivery time is then down to the postal method you select.
Pre-order products are items which we have available but are not in stock. Delivery time is estimated between 1 to 4 weeks within Australia. We try and make sure pre-order products are delivered to you asap. In some instances, items may take longer than the 1 to 4 weeks estimated turnaround time. The 1 to 4 weeks delivery time frame is meant as a guideline only and is not a guarantee. Although we do our best to deliver pre-order items within 1 to 4 weeks, due to matters beyond our control or periods of low demand, they may on occasion take longer. If you need your order by a particular date, please feel free to contact us via email or phone to find out the status of your order, as we are not always able to contact all customers regarding delays. If you do need your order by a particular date, please include the date required by in the order comments during checkout and we will do our best to get it to you in time. If you are not within the Australia Post Guaranteed 24 Hour Express Post Network and for international customers, delivery may take longer in which case your order may not necessarily be received within 1-4 weeks. In some rare instances, the supplier may sell out of the item before we can order it. If this happens we will contact you and offer you a refund or you may exchange it for another item or a store credit.
Combined In-stock and Pre-order Items
If you combine pre-order products with our usual in-stock items in your order, then your order will not be sent out until we have all of the items in stock. We recommend if you want to order both in-stock and pre-order items, put through two separate orders if you want to receive the in-stock products quickly.
Standard postage costs for orders in Australia under $100
Express Post: $10.55 for orders weighing up to 500g
Express Post: $14.80 for orders weighing between 500g and 3kg
We do offer international shipping.
In the shopping cart, please click on 'estimate shipping' to find out how much will be charged to ship your order to your international location. In the checkout you will be able to select the postal method of your choice. WRAP Plus Sized Clothing is not responsible for any fees or taxes associated with clearance into foreign countries. In some instances the postage calculator may not calculate the postal rate correctly. This is very rare but if this does happen then we may contact you to either refund you the extra you have paid or request any outstanding balance. Please note that for pre-order items, you need to allow an extra 1-4 weeks delivery time onto the estimate in the shopping cart.
Do you deliver to P.O. boxes? Yes!
Can you speed up the delivery time for pre-order items?< This may be possible. Please contact us.
What's the best way to contact you about postage? [email protected] Anything else, just ask!